Returns & Exchanges:
For orders placed online, start the process here:
Online Order Return Form

All orders purchased through the Bauer shop Online Store will be eligible for a return or exchange. Purchases can be

returned or exchanged in-person at Bauer shop with acomplimentary return label(U.S. only – international customers

will be responsible for the cost of the return label). To start the process and be issued the complimentary return

label, please complete theOnline Order Return Formor theIn-store Purchase Return Form
RETURNING:If returning by

mail, simply use the complimentary return label(U.S. only), drop the package in the mail, and your return will be

processed when it is received.
EXCHANGING:An exchange typically consists of a return & a separate re-order.

Complete the appropriate form to start the process for a refund.*Note that our inventory moves quickly, especially

during holidays and sale times, so we encourage you to place your online exchange orderas soon as possible to secure

your desired item.If you have questions along the way,chat with us live in the lower right hand side of your screenor

[email protected] more information.
Exchange Note:You will be charged for the new item at the time of the order and refunded

for the return when the product is received and processed. If a single transaction is more convenient, a traditional

exchange can be completed but inventory can not be held until the return is received back at Bauer shop .
If you

havequestions about your purchase/product or would like to request your return label(U.S. only), please complete

theappropriate form aboveand a member of our team will be in contact.
Those with more immediate questions or

concerns can [email protected] call . All returns or exchanges must be made using a valid receipt which will be included with all

purchases.